Tier IV - Solutions

On-Demand Services

TierIV opens the doors with on-demand, on-site managed services

Extreme Foundation

TierIV Extreme Foundation services launch 24x7 unbreakable 99.9999% SLAs

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TierIV Services

TierIV provides al-la carte managed services, with on-site staff trained in your systems support.
The on-site, pay-as-you go model minimizes costs and provides instant support in a fault-tolerant environment.

Think about it; changing tapes in a backup system and performing network monitoring takes up valuable resources. Each server in your enterprise should only require five minutes of attention per day from your valuable systems administration staff.

Let your employees focus on other IT issues, TierIV has you covered.

On-site administrators, DBA's and applications specialists

Network engineers and security experts at a moments notice

Pay as you go, al-la carte support model minimizes downtime and cost

Your custom support procedures and escalations

Integrated ticket tracking systems, issues and change management.

Network agnostic infrastructure

3rd party audit and metrics

Enterprise alarming and notification

Call center support and integration services

How does it work?

We first evaluate your infrastructure on a per-machine and per-application basis. We then review your escalation and support procedures and provide a detailed support proposal based upon the scope of the activities involved in maintaining and administrating the architecture. The proposal will include hourly and monthly support contracts including Service Level Agreements (SLA's).

How much savings can I expect?

You not only save money, you get a Tier IV + facility at a fraction of the retail cost. With on-site, virtual administrators or your very own staff, our facility is built to the highest standards and is network agnostic; bring in your own bandwidth and gain tremendous value in security and confidence in our facilities.

You save in 1) space 2) bandwidth 3) facilities and 4) management